đźš« Can Facebook block or restrict a WABA number?
Yes, Meta can block, restrict, or ban a WhatsApp Business API (WABA) number.
But it’s not random — it’s always triggered by violations.
🔥 Common reasons why Meta blocks a WABA number
Think of these as “red flag zones”:
1.Too many user reports
If customers hit “Block” or “Report Spam” often, Meta steps in.
2.Sending campaigns without templates approval
Broadcasting text that’s not an approved template = insta-trouble.
3.Too many promotional messages
If it feels spammy, Meta will smack the account with a restriction.
4.24-hour window violations
Messaging users outside the 24-hour session without a template.
5.High message bounce rate
Dead/inactive numbers, invalid opt-ins… these hurt your score.
6.Bad quality score
Meta tracks quality (green → yellow → red). Red too long = restriction.
7.Policy violations
- No proper opt-in
- Misleading content
- Restricted industry content
- Excessive automation without context
📉 What happens when FB restricts or blocks WABA?
- Quality warning
- Message limit drop (1k → 250)
- Template rejections increase
- Full number block
- Business account review
🚀 How to prevent it
- Keep messaging relevant & useful
- Use approved templates
- Don’t spam
- Provide clean opt-in process
- Monitor Quality Score weekly
- Encourage real replies
🧯 If restricted — how to fix?
- Improve quality
- Reduce campaign volume
- Switch to service templates
- Contact BSP support (AiSensy, Interakt, Wati, etc.)
🌱 WABA Warm-Up
Plan for High Quality Score (No Cap)
Start slow, warm up the number, and grow safely to avoid restrictions.
Phase 1: Day 1–3 → “Soft Launch Mode”
- Send 20–30 messages/day only
- Preferably to customers who already know your brand
- Use service templates, not promo
- Examples:
“Your booking is confirmed…”
“Your driver will arrive at…”
“Thanks for choosing us…”
- Keep messages super relevant
- Encourage replies — even “OK” counts
Phase 2: Day 4–7 → Slow n’ Steady Push
- Send 40–80 messages/day
- Stick to clean, predictable templates
- Avoid long broadcasts
- The moment users hit “Block” → score dips
- Meta LOVES 2-way convos (Reply rate improves quality)
Phase 3: Week 2 → Start Scaling
- Increase to 150–300/day
- Check Quality Score every morning (Green / Yellow / Red)
- Introduce mild promotional templates
- “Hey, here’s a discount for your next trip” is okay
- “BOOK NOW!! LIMITED OFFER 🔥🔥” = risky
- Keep bounce rate low (clean lists)
Phase 4: Week 3+ → Full Blast Mode
- Send 1k+ messages/day if Quality is consistently Green
- Segment audiences so content feels personal
- Rotate promotional & utility messages for balance
- Use varied templates — don’t repeat the same one daily
đź’ˇ Extra Tips to Keep the Number Safe
- Always use approved templates for the first message
- Have strong opt-in proof (forms, website widget, WhatsApp CTA)
- Never blast all contacts at once (bulk = instant quality drop)
- Stop campaigns when Quality goes Yellow — pause 24–48 hrs
- Make users reply — Yes / Thanks / Ok boosts quality score
- Avoid hyper-promotional language
- No ALL CAPS shouting
- No too many emojis
- No pushy sales tone
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